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One of our corporate goals at TEMA Isenmann, Inc. is
to conduct our business activities in an ethical and
businesslike manner. Just as we are required by our
vendors to adhere to a net 30 days payment schedule,
we require payment on our invoices at net 30 days as
stated in our payment terms.
The Credit Policy of TEMA Isenmann, Inc. requires that
any account that advances into the 61 day or beyond
period must be reviewed. During this review period,
all circumstances affecting the delinquency will be
examined. Future shipments may be placed on hold until
the delinquency in question has been resolved.
In the course of business, there may be occurrences
when an invoice is believed to be in error. TEMA Isenmann,
Inc. kindly requests that any invoice in question be
brought to the immediate attention of our corporate
accounting staff. It is expected that the notification
period by the dealer/customer be accomplished in a timely
manner. In turn, TEMA Isenmann, Inc. will either verify
the invoiced amount or make the necessary invoice adjustment
in a timely manner. By utilizing proper accounting procedures,
any required invoice adjustment will be made through
the issuance of a credit memo against the original invoice.
This procedure will ensure that the proper credit is
applied against the correct invoice.
TEMA Isenmann, Inc. acknowledges that questions will
arise in financial dealing and encourages both
dealers and customers to call with any questions
regarding this Company Policy.
Thank you for your cooperation,
Rick Heming
Operations Manager
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